Privacy policy

Yumbaba ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and services in Pakistan.

By using Yumbaba, you agree to the terms outlined in this policy. If you do not agree, please discontinue using the app.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment details (processed securely via third-party gateways)

b. Usage Data

  • Device information (model, OS version)

  • IP address

  • App usage activity

  • Location data (with your permission)

c. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your app experience, analyze usage, and deliver personalized content.


2. How We Use Your Information

We may use your information to:

  • Process and deliver food orders

  • Improve app functionality and user experience

  • Send order confirmations, delivery updates, and promotions

  • Respond to customer service requests

  • Ensure platform security and fraud prevention


3. How We Share Your Information

We may share your information with:

  • Partner restaurants to fulfill your order

  • Delivery drivers for timely and accurate deliveries

  • Payment processors for secure transactions

  • Service providers (e.g., hosting, analytics) under strict confidentiality

We do not sell or rent your personal data to third parties.


4. Your Data Protection Rights

You have the right to:

  • Access and review your personal data

  • Correct inaccuracies in your profile

  • Request deletion of your account

  • Withdraw consent for location tracking or promotional messages

To exercise these rights, email us at help@yumbaba.com.


5. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. However, no internet or mobile transmission is 100% secure.


6. Children's Privacy

Yumbaba does not knowingly collect personal information from users under the age of 13. If we discover such data, it will be deleted immediately.


7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted within the app with a new effective date. Continued use of the app implies your acceptance of the updated policy.


8. International Transfers

As we operate in Pakistan, your data is processed and stored locally in accordance with local data protection laws.


9. Contact Us

For any privacy-related concerns or inquiries:
📧 help@yumbaba.com